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The papers listed below have been selected as "Best Papers" based on the reviews of the original submission, the camera-ready version, and the presentation during the conference. For the awarded papers, a diploma will be issued in the name of the authors and mailed to the contact author. Awarded Papers A Domain Ontology for Designing Management Services Switching IT Outsourcing Providers – a Conceptual Framework and Initial Assessment of Critical Success Factors Automatic Service Retrieval in Converged Environments Based on Natural Language Request Deriving Interface Contracts for Distributed Services Bringing Context to Intentional Services Improving Games by SMS Through the MobileDeck Concept: A Quiz Game Proposal Focused on Emerging Markets |
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